Linking the customer experience to value

10 maart 2016 door Kees Klesman 439 Comments (0)

Linking the customer experience to value

McKinsey how the value of customer service is measured

About Kees Klesman

Mr Service. Na Marriott Hotels en Merlin Entertainments nu initiator van Masters of Service. Customer Service hoort altijd spraakmakend te zijn. Overal en voor iedereen.

Linking the customer experience to value

Linking the customer experience to value

About Kees Klesman

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Linking the customer experience to value

Linking the customer experience to value

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