Why we do what we do
Inspiring Customer Service connects people in a positive way, worldwide.
Great Customer Service puts a smile on our face and creates a story we want to share with others. Customer Service, in the broadest sense of the word, has matured from an art, that anybody with a sense of empathy could do, to a science that uses vision, strategy and business models with very specific tools.
It’s what we all want and expect from any business nowadays.
How we like to work
- We trust first
- We add value in every contact
- We work with your goals in mind
- We make things easy and simple to use
- We share succes
- We appreciate everyone’s contribution
- We enjoy helping others
- We learn by sharing what we know
- We give direct & honest feedback
- We have fun in what we do
Because we believe in creating a better world. Don’t you? For colleagues, friends and our customers.
For people like us.
What we do
Masters of Service offers you inspiration, the necessary tools and a network of experts to create and deliver that talked-about customer service people expect from any business nowadays. With an academy to learn and grow. Ourselves and our business.
Tools to select the right people at the gate, deliver consistent training & communication, and tools to create a service vision and new business models with clear metrics. Including facilitating the organizational change that follows and the continued dialogue with customer both of-line and on social media.
We connect with engaged people who are passionate about customer service design & delivery. People, who excel in their field.
Customer Service in the broadest sense of the word; from helpdesk & callcenter to face to face interactions; under the guise of hostmanship, hospitality, customer excellence, customer centrism and customer experience. You name it.
Connect, inspire and be inspired. Share. And develop that talked-about customer service.
Let’s make it happen!
“It’s all about inspired people adding value to each and every interaction”